Returns and Cancellations

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You have 60-Days from the day you receive the Boatrax Box to return the device at no cost to you. We will refund you your money as well as pay for the return shipping.  

If the subscription is cancelled after the 60-days but before the end of the 2 years term, The device needs to be returned in working conditions or $700 dollars will be charged to the credit card on file as per our subscription terms. **After the 60-days an Early Termination fee of $150 will be charged. 

If you have pre-paid for service wether it was for one year or two years you can  decide to cancel at anytime after the 60-days. You are still responsible for returning the Device in working condition or $700 dollars will be charged to the credit card on file as per our subscription terms. You will be refunded for the months that the services was not used,  We will void the discount you received for pre-paying and we will count the months of service at a rate of $35/month. 

If you have any questions please feel free to contact us via our contact page.